Daily Steward

Join SACRA UBUD's dynamic hospitality team as a Daily Steward and become an integral part of our commitment to exceptional guest experiences. Nestled in the cultural heart of Ubud, we seek dedicated professionals who embody our passion for service excellence. This full-time role offers a unique opportunity to work in a stunning, eco-friendly resort that blends traditional Balinese hospitality with modern luxury.

As a Daily Steward, you will be the first face of our guests, ensuring their stay is seamless and memorable. You'll work closely with our team to maintain the highest standards of cleanliness and order, using tools like our Property Management System (PMS) and Housekeeping Software. This role is perfect for those who thrive in fast-paced environments and are passionate about delivering exceptional service.

📋 Tanggung Jawab Pekerjaan

• Provide exceptional guest service by greeting and assisting guests with check-in and check-out processes.
• Maintain high standards of cleanliness and order throughout the resort using our Housekeeping Software.
• Assist with room inspections and turnovers to ensure all rooms are ready for the next guests.
• Handle guest inquiries and resolve any issues promptly and professionally.
• Work collaboratively with the housekeeping team to ensure all areas are clean and well-maintained.
• Participate in daily meetings to coordinate tasks and ensure smooth operations.
• Promote a positive and welcoming atmosphere for all guests and team members.
• Adhere to all health and safety protocols and resort policies.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in hospitality or related fields, preferably in a resort or hotel setting.
• Excellent communication and interpersonal skills to interact with guests and team members.
• Strong organizational skills to manage multiple tasks and priorities.
• Familiarity with using Property Management System (PMS) and Housekeeping Software.
• Ability to work well under pressure and in a fast-paced environment.
• Passion for delivering exceptional guest experiences.
• Fluency in English and Bahasa Indonesia.
• Willingness to learn and adapt to new tasks and challenges.

🛠️ Keahlian

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